Other places to get help

We reply to messages within one working day, so if something cannot wait, please use one of the services below. They are all free, and most are open around the clock.

In an emergency

• 999 if you or someone else is in immediate danger.
• 111 for urgent medical help that is not an emergency.
• 111, then option 2 for the First Response Service, a 24-hour mental health crisis line for anyone registered with a GP in Cambridgeshire or Peterborough.

If you need to talk, at any hour

• Samaritans, free on 116 123, 24 hours a day, every day of the year. Calls do not appear on phone bills. You can also email jo@samaritans.org.
• SHOUT, text 85258 free, 24 hours a day, if you would rather write than talk.

Pregnancy and baby loss

• The Miscarriage Association, 0303 003 6464. Open 9am to 4pm Monday, Tuesday and Thursday, and 9am to 8pm Wednesday and Friday. Live chat also available.
• Tommy's midwives, free on 0800 014 7800, 9am to 5pm Monday to Friday. Specialist midwives who support any kind of pregnancy loss, including termination for medical reasons.
• Sands, for the death of a baby before, during or shortly after birth, 0808 164 3332.

If you are bleeding, in pain, or worried about your pregnancy right now, contact your midwife, your GP or your local Early Pregnancy Unit straight away.

If someone is hurting you

• National Domestic Abuse Helpline, free on 0808 2000 247, 24 hours a day. Live chat is available too, if picking up the phone feels impossible.
• Domestic Abuse Support Service (DASS) for anyone living in Cambridgeshire or Peterborough, of any gender and any sexual orientation, freephone 0300 373 1073 or email DASSreferrals@impakt.org.uk.
• Rape and Sexual Abuse Support Line, free on 0808 500 2222, 24 hours a day, with online chat.

Many pharmacies, including Boots and Superdrug, offer their consulting rooms as a Safe Space. You can walk in and ask to use it, and you will find information there and somewhere private to make a call.

Money, housing and practical worries

• Citizens Advice, free on 0800 144 8848, 9am to 5pm Monday to Friday, for benefits, debt, housing, work and consumer problems. Online advice and web chat are available any time.
• Citizens Advice debt helpline, free on 0800 240 4420.

We also work with local food banks, Home-Start and debt advice services, and we can refer you on. Just tell us what you need.

Staying safe online

If you are worried that someone might see what you have been looking at, use a private or incognito browser window, or a device they cannot access. Your local library has computers you can use, and searches made there cannot be traced back to you.